Question 1

What are your fees?

Accepted Answer

If paying via private pay, the initial session is $150. Follow-up sessions are $130 and last about 55 minutes.

Question 2

Do you accept insurance?

Accepted Answer

Yes. I am in-network with many plans including Blue Cross Blue Shield (BCBS), Carefirst, United, Cigna, Aetna, Quest, Carelon, Optum, Anthem (certain plans), Oscar, Oxford, and Lyra EAP. For most plans, I use Headway for in-network insurance verification and billing. Exception: For Blue Cross Blue Shield, Carefirst, and Anthem clients in Virginia and Washington D.C., billing is handled through Blue Cross Blue Shield — not Headway. Those clients should book through Zencare. Insurance coverage varies — contact your insurer to confirm eligibility, network status, benefits, deductibles, and copayments. Out-of-network reimbursement may be available; verify benefits at Reimbursify.

Question 3

How long are sessions?

Accepted Answer

Sessions last about 55 minutes.

Question 4

Do you provide in-person or online counseling?

Accepted Answer

I provide in-person therapy in Asheville, NC (Western North Carolina) and telehealth to residents of North Carolina, Washington, D.C., Virginia, and Colorado. Telehealth clients must be physically located in a licensed telehealth state (North Carolina, D.C., Virginia, or Colorado) at the time of session. Evening appointments may be available.

Question 5

How can I contact you?

Accepted Answer

For non-urgent support, the best way to reach me is through the contact form on this site. This practice does not send or receive text messages. For mental health crises or if you need immediate support, please call 911, 988, or contact your local emergency room. See the Crisis Info page for state-specific resources.

Question 6

What can I expect from therapy?

Accepted Answer

The first session is a chance for me to get to know you and begin understanding what's bringing you in. Some clients come in with a clear idea of what they want to work on; others feel unsure. Both are okay. In the first couple of sessions, I'll ask about your current concerns, background, relationships, coping strategies, and what you hope to get out of therapy. Once we identify the problems and what you want, we'll collaboratively set goals from there. As treatment continues, session structure stays flexible: how we start each session is your choice. You may start the conversation, or I may offer to check in about things we discussed last session, or is there a goal or topic you'd like to work on. I may offer evidence-based information, ask questions to help you arrive at your own conclusions, offer to facilitate a short mindfulness exercise, or offer a handout or tracking tool if I feel it might be helpful. It is your choice to use these tools. Therapy works best when sessions are consistent enough to support continuity and skill-building — we will discuss a session cadence that best fits your needs.

Question 7

How will I know if you are the right therapist for me?

Accepted Answer

Research consistently shows that the therapeutic relationship is one of the strongest predictors of positive outcomes in therapy. Simply put, is the therapist empathetic, genuine, and non-judgmental enough for you? Do they have the experience/training that you might want? We may be a good fit if you're looking for a therapist who is collaborative, supportive, and transparent. During our initial consultation and the first few sessions, we'll explore if we may work well together, based on what you want to focus on. Not every therapist is the right fit for every person, and that's okay — if we feel that another provider may be better suited to your needs, I'll do my best to help connect you with appropriate resources.

Question 8

What is your cancellation policy?

Accepted Answer

The practice has a 48-hour cancellation policy. For no-shows or cancellations/reschedules made within 48 hours of your session start time, the fee is $100. With at least 48 hours notice, you may cancel or reschedule without incurring this fee. You can cancel through the client portal or Headway. This practice does not send or receive text messages.

Therapy for Anxiety, Depression, & Eating and Body Image Concerns

Individual Therapy | In-Person in Asheville and Online in NC, DC, VA, & CO

Meet Rose

A Personal Message from Rose Neugroschel, LCSW

Additional Conditions Treated

As Seen On

Does this sound like you? | Asheville, NC

Recognize yourself in any of these? You don't have to figure it out alone.

Anxiety that makes it hard to stay present

A complicated relationship with food or your body

Difficulty with focus, follow-through, or daily organization

Low mood, fatigue, or loss of motivation

Here's How I Help

Therapy for Anxiety

Treatment for Eating Disorders and Body Image Concerns

Therapy for ADHD and Executive Functioning Support

Therapy for Depression

How Therapy Can Help | Asheville, NC

Therapy offers a supportive, non-judgmental space to understand patterns and build skills that work for your life.

A space where you are heard without judgment

Practical, evidence-based tools

Greater clarity and self-understanding

Support for taking values-based action

Training & Credentials

Anxiety

Eating and Body Image Concerns

ADHD & Executive Functioning

Depression

Trauma

Ethics

Cultural Competence

Credentials & Licensure

My Office

Office Location

What to Expect

Online Therapy in North Carolina, Washington, D.C., Virginia & Colorado

Secure platform

Online sessions

Start with a free 15-minute consultation

Not sure where to start? Try a private quiz.

GAD-7 — Anxiety Self-Screening

Adult ADHD Self-Report Scale (ASRS v1.1) — Part A

Is Your Relationship With Food Causing More Stress Than It Should?

Frequently Asked Questions

What are your fees?

Do you accept insurance?

How long are sessions?

Do you provide in-person or online counseling?

Get In Touch